About ConsumerAffairs.com

ConsumerAffairs.com is a consumer news and advocacy site founded in 1998 by James R. Hood, a veteran Washington, D.C. journalist and public affairs executive. The site includes consumer news, recall information and tens of thousands of pages of consumer complaints, comments and compliments.

For more information, see the FAQ.

Legal Review All complaints to our site are reviewed by attorneys at no fee to the complainant.

Complaints and consumer reports to ConsumerAffairs.com may be considered a request for legal advice and/or a request for a free consultation with an attorney to whom we may refer you. An attorney may be contacting you to discuss the issues with you and/or to meet with you. There is no charge to you for any such consultation.

The information the consumer reports to us can be used in the course of prosecuting claims and therefore may become a part of an official court record and/or proceeding.

No Legal Advice The information on this Website is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.

Media & Law Enforcement
We work with responsible media outlets as well as federal, state and local law enforcement agencies to expose and prosecute illegal and unfair business activity. We may refer reporters or investigators to you in the course of investigating complaints filed with our site. You may decline to speak with media organizations and investigators unless ordered to do so by a court of law with appropriate jurisdiction.

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